New Sales Exporting Features

We recently made an improvement to how you can export your sales. In the past, you could only export each order as a single row in a CSV file. This worked well when using it with a shipping service like Endicia. What it wasn't good for though, was bookkeeping. Now you can choose whether you want to export your sales to CSV as "One Row for Each Order" or "One Row for Each Order Item". This new choice will put each item bought on it's own line, regardless of whether it was ordered with other items.

Changing your export preferences is easy:

  1. Go into your dashboard by signing in on the homepage.
  2. Click "Sales" in the dashboard navigation.
  3. Click the down arrow attached to the "Export" button.
  4. Click to enable "One Row for Each Order", "One Row for Each Order Item", or both.
  5. Click the "Save" button.

After updating your export preferences, select each sale you'd like to export, and click the "Export" button like you normally would. Depending on your preferences, one or more zipped CSV files will start downloading.

For more details on exporting a list of your orders, take a look at this help doc. And if you have any questions, feel free to contact us.

Credit Card Support Now Available in Waaay More Countries!

We have awesome news from Stripe, our credit card processing partner: They're now beta testing in six additional countries!

If you're in Australia, Belgium, France, Germany, Ireland or The Netherlands, head over to Stripe's Global Page and use the "Get Notified" form on the top right to request access. Once they've added you to the beta, you'll be able to enable credit card processing in your store's dashboard.

And if you're in the United States, United Kingdom, or Canada, and you're not already using Stripe to accept credit card payments from your customers and fans, you're making a tremendous mistake!

To enable Stripe, just go into your store's dashboard, click "Settings" at the top, click the blue "Connect With Stripe" button, fill out the short form, and in just a few seconds, you'll be accepting credit cards.

And when we say just a few seconds, we're not kidding!

They might even send you cupcakes!

As always, if you have any questions, please send us a message.

Direct Transaction Links to Stripe & PayPal

One of the nice little features Stripe makes possible is the ability to link directly to a transaction inside your dashboard. As you can see, this makes it really easy to jump right to a related credit card transaction when managing sales in your Limited Run store.

But with PayPal, this sort of thing wasn't always reliable because of the way they structured transaction URLs. Fortunately, a store owner (and fellow NY'er) informed us that PayPal recently changed how they handled this. So now if you click into a sale in your store's admin area, you'll see the same "link out" icon next to your PayPal transaction IDs, just like you previously saw for Stripe transactions.

And on a side note, if you're in the US, Canada, or the UK, and haven't added Stripe to your store so that your customers can pay you with a credit card, what in the world are you waiting for?

Will Call List Update

We just released a small update to the Ticket Selling module's Will Call List. Sometimes parents buy their kids tickets to a show using their PayPal account, and because of security reasons, we only add the name that's associated with that PayPal account to the Will Call list. Plus, it's easier than making every buyer type out the name they want on it. That takes time, and you know we're all about fast checkouts. Anyway, to solve the "Parent Problem" you can now edit any name that appears on the Will Call list.

As you can see from the Vine gif above, changing a name is easy:

  1. Go into your dashboard by signing in on the homepage.
  2. Click "Tickets" in the dashboard navigation.
  3. Find the Show you're looking for and click the "Will Call" link on the right hand side.
  4. Find the person's name you need to update and click the arrow on the right hand side.
  5. Click the "Edit Name" link.

Name changes will appear on the interactive Will Call list, as well as the printed PDF.

On a related topic, make sure you have the "Customer Checkout Note" module installed so the buyer can tell you they're getting the tickets for their kids and what names should appear on the Will Call list.

To install the "Customer Checkout Note" module

  1. Go into your dashboard by signing in on the homepage.
  2. Go to your store's "Modules" > "Manage Modules" area.
  3. Install the "Customer Checkout Note" module.

See you next week!

News Module Updates

We have a nice little update to the News Module we'd like to tell you about.

Back Dating

First, to help people moving to Limited Run from other sites and services, we've added back dating support to posts. This way you can add all your old posts into the module, and still have everything appear in order. Honestly, we should have had that in there already, but alas, sometimes we forget stuff.

Exporting Posts

Next, we added support for exporting. Sometimes people outgrow our News Module, and we want to make it really easy to export all your posts. Hey, we're not jerks, which can be refreshing at times. Right?

Feed Reader Support

Lastly, we added support for RSS feed readers. Ever since Google announced they would be shutting down Google Reader, there's been a huge influx of new RSS feed readers launching (everything from our favorite, Feedbin, to free alternatives like Feedly, Digg Reader, and Aol Reader). These new services have really gotten a lot of people talking about the good old days, when RSS was king. So to keep with the old times, which are once again the new times, your news section will now automatically get a feed (just add ".atom" or ".xml" to the end of your news page's URL), and your store's news feed will now be auto-discoverable in most readers. This means if a fan drops your store's URL into their reader, it should automatically yank the feed and add it to their subscription list.

We have a lot of big things in the works, so keep your eyes on our blog and follow us on Twitter to stay up to date with everything. And as always, thanks to everyone that's using and supporting Limited Run!