Will Call List Update

We just released a small update to the Ticket Selling module's Will Call List. Sometimes parents buy their kids tickets to a show using their PayPal account, and because of security reasons, we only add the name that's associated with that PayPal account to the Will Call list. Plus, it's easier than making every buyer type out the name they want on it. That takes time, and you know we're all about fast checkouts. Anyway, to solve the "Parent Problem" you can now edit any name that appears on the Will Call list.

As you can see from the Vine gif above, changing a name is easy:

  1. Go into your dashboard by signing in on the homepage.
  2. Click "Tickets" in the dashboard navigation.
  3. Find the Show you're looking for and click the "Will Call" link on the right hand side.
  4. Find the person's name you need to update and click the arrow on the right hand side.
  5. Click the "Edit Name" link.

Name changes will appear on the interactive Will Call list, as well as the printed PDF.

On a related topic, make sure you have the "Customer Checkout Note" module installed so the buyer can tell you they're getting the tickets for their kids and what names should appear on the Will Call list.

To install the "Customer Checkout Note" module

  1. Go into your dashboard by signing in on the homepage.
  2. Go to your store's "Modules" > "Manage Modules" area.
  3. Install the "Customer Checkout Note" module.

See you next week!