Phone Number Collection at Checkout

We're now collecting phone numbers for you at checkout. By default it's optional, but you can make it required by going into your Settings area, and checking the box to the left of "Require Phone Number at Checkout".

You can view phone numbers by expanding an order in your sales area. We've also added them to Custom Exports, Endicia and Stamps.com exports, and finally, to our ShipStation integration.

Product & Bundle Duplicator

Creating Products and Bundles just got a lot easier. Now you can go into the editor of either a Product or a Bundle and click the Duplicate button at the top. This will automatically duplicate and take you to that new version. The only addition is that the words "Copy of" will be added to the beginning of the Product or Bundle name.

Custom CSV Exporter

We have a new Custom CSV Exporting feature in the sales area. If you click Export, you're presented with the Export Overlay, and at the bottom you'll see a Manage Templates button. Clicking that will allow you to create templates for exports that can be reused. These Exports can be an Order per row, or an Order Item per row. Just like our standard CSV Exports.

We have a bunch of Shipping Service Integrations in our App Store, but if you use a service that we don't work with, this Custom Exporter will make it a lot easier to work with the service of your choice. You can also make custom templates for accounting, marketing, etc.

Thanks everyone!

Digital Sales are Fee-Free for May

We're very happy to announce that for the entire month of May, all digital sales through stores will not be charged our 5% service fee. Sell as much as you want, and your balance won't be affected. Below are a couple of ideas we had for how to utilize this no fee month.

The simple move would be to create a category for your digital products, and promote it at the top of your theme. You can do this by going to Storefront, Pages, New Link To External, and then create a link to the category you created. Make sure you check the box at the bottom so it shows off the link in your navigation.

Another great idea involves livestream recordings. Right now doing livestreams and selling tickets to them is a great way to entertain your fans while they're stuck at home, as well as make up for some of the losses suffered from canceled tours. Well what if you took the recording of that livestream and gave it to a sound engineer? They could create a cleaned up version for you to sell as a digital product. While it won't be recording studio quality, it'll be better than what your fans heard, and I bet a lot of people would love to hear that.

For further explanation of how to post a digital product, please see this help doc. Good luck everyone and stay safe.

Ten Years Later

When Limited Run launched back in November of 2009, we just wanted to put something out there for people to use and hopefully find helpful. For some reason though, everyone who used the platform didn’t say “oh yeah this is helpful.” They said, “This is totally changing the way I sell music and merch to fans.” That definitely gave us some pause. When you start a project for fun, or the love of building something, you just hope you’ll change your own life. You never think it’ll change other people’s lives too. But that’s exactly what happened. We set out to make our own lives better, and millions of people came along for the ride.

Limited Run has grown every single year we’ve been in business. We’ve taken zero investment, and we’ve done it with only 2 people. It’s a feat rarely seen in this industry. But we’re very quiet about it. We don’t post on Twitter, or send out tons of newsletters, or even write many blog posts. We don’t look for the spotlight. We don’t email news sites asking for articles to be run about us. We don’t advertise. We also don’t talk about the hurdles we’ve had to jump, or the people that have tried to hurt us, or the bones that needed to heal. We just do our thing, and users trust that the platform will operate at a higher level each year. That’s an incredible relationship.

What does it take to be in business for over 10 years? You must listen to your customers, look for opportunities, take big risks, and finally, always have a backup plan for when those risks don’t pay off. If you do all that, you’ll have a better than average chance of succeeding. But what does it take to just “be in business”? The desire to put yourself and your product out into the world. Sounds easier than all that other stuff, but it isn’t. This soap box derby only needs a single kick to get going, but that kick seems to take every ounce of strength you have.

Here’s to the next 10 years. Thanks everyone.